Canceling a Print Order

Once an order is placed for a B&N Press item, there is a 3 hour window when the order can be canceled before it's sent to B&N's print-on-demand printer.

During that window, B&N Press orders can be canceled through your B&N Press Account:

1. Log into your B&N Press account 
2. Go to the My Orders tab.
3. Locate the order you want to cancel.
4. Click Cancel Order in the top right corner for the order. 
5. Select the reason for the cancelation from the dropdown.
6. Click on Cancel Order.

Once that 3 hour window has passed, the Cancel Order option will disappear and the order cannot be canceled by you or Customer Service. 

Print On Demand items are not returnable and non-refundable.