Once an order is placed for a B&N Press item, there is a 3 hour window when the order can be canceled before it's sent to B&N's print-on-demand printer.
During that window, B&N Press orders can be canceled through your B&N Press Account:
- Log into your B&N Press account
- Go to the My Orders tab.
- Locate the order you want to cancel.
- Click Cancel Order in the top right corner for the order.
- Select the reason for the cancelation from the dropdown.
- Click on Cancel Order.
Once that 3 hour window has passed, the Cancel Order option will disappear and the order cannot be canceled by you or Customer Service.
Print On Demand items are not returnable and non-refundable.