B&N Press does not offer returns or exchanges for print books due to the highly-individualized nature of the orders. Be sure to pay close attention when approving your proof online.
B&N will provide refunds to customers who are unsatisfied with their book purchases at the discretion of Barnes & Noble customer service. Returns will appear on your sales reporting and will be deducted from your next payment. If your shipment arrives damaged, please provide your Order Number, photos of damage, and a photo of the code from the inside back of the book.